Shipping policy
Processing Times
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods and Rates
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We offer standard and expedited shipping options at checkout.
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Shipping rates are calculated based on weight, destination, and shipping method selected.
Estimated Delivery Times
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Standard Shipping: 3–7 business days (U.S. orders)
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Expedited Shipping: 1–3 business days (U.S. orders)
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International shipping times vary by destination and may take 7–21 business days.
Please note: Delivery estimates do not include processing time.
Order Tracking
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Once your order ships, you will receive a shipping confirmation email with tracking information.
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You can track your order status directly through the link provided.
Shipping Delays
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Askar LLC is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other factors beyond our control.
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If your order is delayed beyond reasonable timeframes, please contact us at askarperfumes@gmail.com and we will assist you.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.
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We will work with the shipping carrier to resolve the issue.
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Claims for lost or damaged packages may require proof (photos, carrier investigations).
Shipping Restrictions
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We currently ship within the United States and select international destinations.
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Certain items may be restricted from international shipping due to customs regulations.
Address Accuracy
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Please ensure your shipping address is entered correctly at checkout.
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We are not responsible for orders delivered to incorrect addresses provided by the customer.